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Privacy & Security

1bitjili Privacy Policy —
Your information is safe with us

Protecting your personal information is our highest priority at 1bitjili. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
How We Keep You Protected
SSL/TLS Encryption
Information Not Sold to Third Parties
Secure Payment Processing
Regular Security Audits
User Rights Protection
24/7 Dedicated Support
SSL Secured
Information Confidentiality
No Sales
Regular Updates
Encryption
24/7 Support
How We Protect Your Information

A quick overview of the key pillars of privacy protection at 1bitjili

End-to-End Encryption

All your data is encrypted using SSL/TLS technology. Your information cannot be read by anyone while in transit.

Secure Data Storage

Your personal information is stored on secured servers. No unauthorized party can access it.

No Third Party Data Sharing

1bitjili never sells your personal information to third parties. Your privacy is something we take seriously.

Regular Security Testing

Our security team regularly audits the platform for vulnerabilities and addresses them promptly to keep your data protected at all times.

Right to Control Information

You can view, correct, or request deletion of your stored data at any time.

Cookie Transparency

We are transparent about which cookies we use and why. You also have the option to disable non-essential cookies.

Table of Contents
1

Introduction & Scope

Welcome to the 1bitjili Privacy Policy. This document represents an important data protection agreement between you and us. By using the 1bitjili platform, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to the 1bitjili website, mobile application, and all related services. We believe that protecting your personal information is not just a legal responsibility — it is an ethical commitment.

In summary: We collect only what is necessary, never share it without your consent, and protect it using the highest security standards.

This policy was designed with users in Bangladesh in mind. If you have any questions, our support team is always here to help.

2

What Information We Collect

1bitjili collects two types of information from you — data you provide directly, and data collected automatically when you use the platform.

Types of Information Example Collection Methods
Identity Information Name, Date of Birth, National ID Direct
Contact Information Phone Number, Email Address Direct
Financial Information Payment Methods, Transaction History Direct
Device Information IP address, browser, operating system Automatic
Gaming Activity Game history, betting records Automatic
Cookie Data Session data, preference settings Automatic
We only collect information that is necessary to provide our services, ensure security, and meet legal obligations. We do not ask for anything beyond that.
3

Purpose of Information Use

1bitjili uses your information for the purposes listed below. For each purpose, we only use the minimum data necessary:

  • Account Management: Your identity information is used to create, verify, and maintain your account.
  • Service Delivery: We use necessary information to provide Gaming services, process transactions, and deliver customer support.
  • Security Assurance: We analyze information to prevent fraud, money laundering, and unauthorized access.
  • Personalized Experience: Your gaming history is analyzed to show you promotions and offers relevant to your preferences.
  • Legal Obligations: Specific information is retained to meet regulatory requirements and KYC verification.
  • Contact: Your contact information is used to send important updates, transaction confirmations, and support messages.
Your data is never sold to advertisers or third parties. That is a promise from 1bitjili.
4

Information Sharing & Disclosure

1bitjili may share your personal information in specific, limited circumstances. In every case, your privacy remains our top priority:

  • Technology Partners: We work with trusted technology service providers to operate the platform. They have limited access to your information solely to provide services.
  • Payment Processor: We share necessary financial information with payment platforms to process transactions.
  • Legal Authorities: Information may be disclosed in response to a court order or a valid request from a government authority.
  • Game Provider: Limited gaming data for specific games may be shared with the relevant provider.

We have strict confidentiality agreements with all third parties. They are not permitted to use your information for their own purposes.

5

Cookies & Tracking Technologies

1bitjili uses cookies and similar technologies on its website and app. These fall into three main categories:

  • Essential Cookies: These cookies are essential for login sessions, security, and core features to function. They cannot be disabled.
  • Functional Cookies: These cookies are used to remember your language, theme, and preferences.
  • Analytics Cookies: We collect this data to understand which parts of the platform are most used, helping us improve service quality.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
6

Data Retention Duration

1bitjili does not retain your data longer than needed. Retention periods depend on the type of data and the purpose it serves:

  • Account Information: For as long as the account is active, and up to 5 years after closure due to legal requirements.
  • Transaction Records: At least 5 years, in accordance with financial regulatory requirements.
  • Gaming History: For as long as the account is active, and for 2 years after closure.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Communication Logs: Support conversations are retained for 3 years.

Upon expiration, information is securely deleted or anonymized so you cannot be identified.

7

Your Rights

You have full rights over your personal information at 1bitjili. The following rights can be exercised at any time:

Your Right to Data Protection

1bitjili gives you full control over your personal information

Right to Access Information

You can request to see what information we hold about you at any time. We will respond within 30 days.

Right to Correct Information

If any of your information is incorrect or outdated, you can request a correction. We will update it as soon as possible.

Right to Delete Information

Unless a legal obligation applies, your data will be deleted upon your request — including after account closure.

Right to Object to Processing

You may object to the use of your information for specific purposes, particularly for marketing.

Right to Data Portability

You can request a copy of your data in a standard format. We will provide it as a downloadable file.

Right to Restrict Processing

You may request to restrict processing of your information in certain circumstances.

To exercise any of these rights, please contact our support team via live chat.

8

Minor Privacy Protection

1bitjili is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

  • Age verification is mandatory at registration.
  • If we discover a minor using our platform, the account will be closed immediately.
  • Any information collected from minors will be deleted immediately.
If you believe a minor is using our platform, please notify our support team immediately. We will take swift action.
9

Privacy Policy Changes

1bitjili reserves the right to update this Privacy Policy when necessary. When changes are made, we follow the steps below:

  • Registered users will be notified of important changes via email or app notification.
  • The date of changes will be published as "Last Updated" at the top of this page.
  • Continued use of the platform after changes means you accept the new policy.
  • Previous versions are archived and available upon request.

We recommend visiting this page regularly to stay updated on our latest Privacy Policy.

10

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team will handle your matter with care.

Email: [email protected]
Live Chat: Click the chat button in the bottom right corner of the website — support is available 24/7.

After a complaint is submitted, we will aim to respond within 7 business days. Complex matters may take up to 30 days.

Frequently Asked Questions

Frequently asked questions about our Privacy Policy

No, 1bitjili never sells your personal information to third parties. We only share limited information with trusted technology partners where necessary to provide our services, and always under strict confidentiality agreements.

Yes, you can request to view the information we hold about you from our support team at any time. We will send you a summary of all your data within 30 days.

Most data is deleted when your account is closed. However, financial transaction records must be retained for a set period due to legal obligations — generally up to 5 years.

We may identify your approximate location through your IP address, but this is primarily for security purposes — such as preventing unauthorized logins. We do not collect your precise GPS location.

Yes. Your payment information is protected with SSL encryption. We never store your full payment details on our servers — only the necessary reference information is retained.

Yes, if a data security incident occurs that may affect your information, we will notify you promptly and advise you on the necessary steps to take.

Enjoy gaming in a secure environment

You have read our Privacy Policy. Join 1bitjili with confidence and trust us to keep your information safe.

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